RESEARCH TRIANGLE PARK – An artificial intelligence-backed workforce management team branded as Watson Workspace is being dropped due to lack of customer demand, according to a report.

Citing an internal IBM memo, UK-based tech news site The Register said the Watson service would be ended next month after launching in late 2016.

“While there is no question that Watson Workspace is innovative and agile, it hasn’t resonated with clients or obtained traction in the marketplace necessary for IBM to continue forward with the service,” the IBM memo states.

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“Despite our best efforts and enthusiasm for these offerings, our decision to withdraw them aligns to IBM’s investment strategy, focused on delivering solutions that deliver measurable value to our customers and business partners.”

The Register noted that the Watson offering “provides a platform for users to work on projects, swap ideas and integrate multiple tech utensils. It came with added cognitive capabilities for good measure.”

New orders are no longer being accepted and “we will not be adding any new features to the offering,” the memo added.

The full story can be read online.

IBM employs several thousand people across North Carolina.

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