The web is for everyone and collectively we hold the power to change it. It won’t be easy. But if we dream a little and work a lot, we can get the web we want. – Tim Berners-Lee

The inventor of the World Wide Web knows his revolutionary innovation is coming of age, and doesn’t always like what he sees: state-sponsored hacking, online harassment, hate speech and misinformation among the ills of its “digital adolescence.”

Tim Berners-Lee issued a cri-de-coeur letter and spoke to a few reporters Monday on the eve of the 30-year anniversary of his first paper with an outline of what would become the web — a first step toward transforming countless lives and the global economy.

“I broadly see three sources of dysfunction affecting today’s web,” he wrote.

  • “Deliberate, malicious intent, such as state-sponsored hacking and attacks, criminal behavior, and online harassment.
  • “System design that creates perverse incentives where user value is sacrificed, such as ad-based revenue models that commercially reward clickbait and the viral spread of misinformation.
  • “Unintended negative consequences of benevolent design, such as the outraged and polarized tone and quality of online discourse.”

WWW Foundation’s Contract for the Web: Principles to protect the Internet

The European Organization for Nuclear Research, known as CERN, plans to host Berners-Lee and other web aficionados on Tuesday. “We’re celebrating, but we’re also very concerned,” Berners-Lee said.

Late last year, a key threshold was crossed — roughly half the world has gotten online. Today some 2 billion websites exist.

The anniversary offers “an opportunity to reflect on how far we have yet to go,” Berners-Lee said, calling the “fight” for the web “one of the most important causes of our time.”

He is convinced the online population will continue to grow, but says accessibility issues continue to beset much of the world.

“Look at the 50 percent who are on the web, and it’s not so pretty for them,” he said. “They are all stepping back suddenly horrified after the Trump and Brexit elections realizing that this web thing that they thought was so cool has actually not necessarily been serving humanity very well.”

The anniversary is also a nod to the innovative, collaborative and open-source mindset at the Geneva-based CERN, where physicists smash particles together to unlock secrets of science and the universe.

As a young English software engineer, Berners-Lee came up with the idea for hypertext-transfer protocol — the “http” that adorns web addresses — and other building blocks for the web while working at CERN in March 1989. Some trace the actual start of the web to 1990, when he released the first web browser.

Berners-Lee reminisced about how he was really out to get disparate computer systems to talk to one another, and resolve the “burning frustration” over a “lack of interoperability” of documentation from disparate computing systems used at CERN in the late 1980s.

Now, the hope of his World Wide Web Foundation is to enlist governments, companies, and citizens to take a greater role in shaping the web for good under principles laid out in its “Contract for the Web.”


“You can’t just blame one government, one social network or the human spirit. Simplistic narratives risk exhausting our energy as we chase the symptoms of these problems instead of focusing on their root causes. To get this right, we will need to come together as a global web community.”- Tim Berners-Lee

Under the contract’s sweeping, broad ambition, governments are supposed to make sure everyone can connect to the internet, to keep it available and to respect privacy. Companies are to make the internet affordable, respect privacy and develop technology that will put people — and the “public good” — first. Citizens are to create and to cooperate and respect “civil discourse,” among other things.

To Berners-Lee, the web is a “mirror of humanity” where “you will see good and bad.”

“The Contract for the Web recognizes that whether humanity, in fact, is constructive or not actually depends on the way you write the code of the social network,” he said.

Some tough regulation may be necessary in some places, in others not, Berners-Lee said.

On one issue, he’s insistent: “Net neutrality — strong regulation,” Berners-Lee said, hammering a fist on the table. He was alluding to a principle that anyone with an internet connection should have equal access to video, music, email, photos, social networks, maps and other online material.

Berners-Lee said the web has created opportunity, made lives easier and given the marginalized a voice, but “it has also created opportunity for scammers, given a voice to those who spread hatred, and made all kinds of crime easier to commit.”

Ultimately, his “Contract” proposal is not about “quick fixes,” but a process for shifting people’s relationship with the online world, he said.

“It’s our journey from digital adolescence to a more mature, responsible and inclusive future,” he wrote.