Software firm WalkMe, with a large presence in Raleigh, raises a whopping $90M

RALEIGH — WalkMe, a digital adoption platform and one of the fastest-growing software companies globally with a large presence in the Triangle, has raised a whopping $90 million in a Series G round.

Vitruvian Partners led the round, with participation from previous investor, Insight Partners. Founded in 2011, WalkMe has raised around over $307 million to date.

“Our first priority is continuing to show the value of DAP to our customers, and continuing our growth,” Rephael Sweary, co-founder and president of WalkMe in an interview with WRAL TechWire. “Our second priority is investing in our employees, so that we can create an environment where they can grow, and feel fulfilled.”

WalkMe opened its Raleigh office in mid-2016. It is the second largest office in North America and its third largest office globally, following its global headquarters in San Francisco and its Tel Aviv office. WalkMe has 10 offices worldwide.

Asked what this fundraise means for the Raleigh office, Sweary replied: “In 2019 the Raleigh office has grown by nearly 50 percent in head count, with our total number of employees at 86. We’re also actively hiring for multiple roles in all of our major groups in the office as we move into 2020.

He added the company plans to grow nearly 50 percent in Raleigh in 2020.

“By the end of 2020, nearly all customer facing roles will be in Raleigh, including strategic SMB sales, services, and support. Additionally, WalkMe will have outgrown its second office space in just three years.”

WalkMe sells what it says is the “world’s first Digital Adoption Platform,” software that assists users of digital assets such as enterprise software, mobile apps, or websites on how to complete tasks and use the assets effectively and provide an optimal user experience.

The software uses artificial intelligence and automation to guide how people interact with digital technology, essentially walking them through it.

Approximately 2,000 enterprises, including 30 percent of Fortune 500 companies, use the company’s product.

WalkMe said the firm would use this latest investment to drive expansion into new markets, including Latin America. It would continue to invest in and rapidly scale its Digital Adoption Platform to meet growing customer demand.