CHAPEL HILLKeona Health is scaling thanks to an injection of funds from a New York-based venture capital group.

The Chapel Hill-based healthcare software startup, which is focused on streamlining the triage process, today announced it closed a funding round with Riverside Acceleration Capital (RAC). It did not disclose the exact sum, but said the funding would go towards “advancing automation and maintaining exceptional client service.”

Keona develops software to help healthcare professionals communicate more effectively with patients. Its flag ship product, Health Desk, is a contact center and patient access platform that is “utilized by millions” across the US and Canada, said its founder and CEO Oakkar Oakkar, who helped launch the company while working on a master’s degree in Clinical Informatics at UNC- Chapel Hill.

The platform unifies data from multiple sources allowing health providers to deliver support through a single timeline view.

Last year, Keona also launched Intelligent Scheduling, a scheduling tool for healthcare providers and their patients. This year, it is also rolling out telemedicine features tightly integrated with triage and call center workflow.

“Keona focuses on reducing redundancies, improving the patient experience and providing real time intelligence to optimize care,” said  Oakkar. “Our focus is to provide better care to patients and develop superior tools for those who serve patients.”

“Keona is a pioneer in the healthcare space, providing a solution to call centers that transforms the representative experience, and far improves the patient experience,” added Riverside partner Jonathan Drillings. “The impressive team has built a platform that leverages the best of the cloud to drive real value for their customers today.”

Startup Keona Health dials in to $2.5M in new capital