WILMINGTON — nCino is playing a big part in getting financial relief checks in the hands of small business owners during the COVID-19 crisis.

To date,  the Wilmington-based cloud banking software startup has processed more than $30 billion for its eligible small business clients through the Small Business Association’s Paycheck Protection Program (PPP).

nCino’s said its proprietary Bank Operating System is currently being utilized by credit unions, community and regional banks, as well as multiple top 20 U.S. banks.

IBERIABANK, an approximately $31-billion-asset bank headquartered in Louisiana and an nCino customer since 2016, announced that in the first wave of the PPP program, they took in 9,500 applications totaling $1.9 billion, of which they reserved funds of over $1.7 billion, or 90 percent. As of April 18, IBERIABANK had placed over $640,000,000 in clients’ checking accounts and approved loans that impact 188,000 small business employees.

“This level of support would not have been possible without our partnership with nCino, the long hours our associates have dedicated to this work, creative and nimble decision making, and excellent teamwork,” said Randy Bryan, Executive Vice President & Director of Business Transformation for IBERBIABANK, in a statement.

“Because of nCino’s cloud-based technology, our team was able to continue working and processing loans without interruption and at a much higher volume than we could have ever done manually. Ultimately, the nCino platform has enabled us to get more money into the hands of our clients more quickly, and we remain ready to continue supporting our clients through the next wave of funding and beyond.”

nCino was started in 2012 by bankers and entrepreneurs who found the commercial lending process to be “inefficient and time-consuming.”

Led by James (Chip) Mahan III, the CEO of Live Oak Bancshares Inc., his team set out to develop a secure cloud-based solution that would enable banks to increase transparency, efficiency and profitability while ensuring regulatory compliance.

Enter nCino Bank Operating System, which filled that void at Live Oak.  Soon it attracted interest from other financial institutions.

Today, it works with more than 250 financial institutions globally whose assets range in size from $200 million to $2 trillion, and has been featured by top publications such as Forbes, Entrepreneur and American Banker.