Fidelity expanding in RTP, adding 500 jobs – hiring already underway

RESEARCH TRIANGLE PARK – Fidelity Investments is adding another 500 jobs at its Triangle campus and adding additional business capabilities, the company announced today.

The jobs are being added to “support continued customer growth and interactions,” the company says, and hiring “is happening immediately.”

“The 500 jobs will be part of a new business function for Fidelity Investments’ portfolio in North Carolina, which until now, has focused on technology that supports all company business lines, as well as customer service for 401(k) and other workplace clients,” Fidelity said. “The company notes that candidates do not need to be a licensed financial professional to be hired.”

Fidelity also announced the additional of 250 technology-focused jobs at its Triangle campus last month.

TO LEARN MORE ABOUT JOBS: Fidelity Investments is offering virtual hiring, onboarding, and training, as well as work-from-home arrangements to ensure the safety of its associates. North Carolinians interested in applying for these positions, which include primarily entry-level roles, should visit https://jobs.fidelity.com.

The company has more than 3,000 employees in the Triangle. Twice last year it announced more hires in the metro area – 250 in the fall and 100 in the spring. The firm says it already has 4,300 workers across the state.

“Fidelity Investments is excited to grow our footprint and expand our existing regional site in North Carolina,” said Rob Merdes, Market Leader for Fidelity Investments in North Carolina, in the announcement. “We’re increasing the number of customer-facing employees to support not only unprecedented client growth and engagement, but also our associates who work hard every day to help our customers. Expanding in North Carolina gives us access to a talented and diverse workforce in The Tar Heel State to fill these entry-level positions that are new to this market for us. North Carolina will continue to play an important role in our company’s growth.”

Gov. Roy Cooper attended the Fidelity event disclosing the new jobs.

“Today’s announcement shows that high quality talent builds the strongest foundation for long-term business relationships,” Cooper said in a statement. “Fidelity Investments has been a great partner with our state in helping to improve education and career opportunities, and we look forward to our continued success.”

The expansion is the latest in a series of announcements bringing jobs to the Triangle area, including Apple, Google and numerous life science companies.

“[E]xpanding our technology teams will allow us to source diverse and innovative talent to meet our customers’ changing financial needs today and, in the future,” said Mark Barlow, general manager of Personal Investing for Fidelity Investments, in the April announcement.

Charlotte is one of more than 20 cities were Fidelity is forming what it called “diverse pools of licensed financial planners.”

In 2020 despite the pandemic Fidelity says it added more than 5,000 “customer-facing associates” and more than 7,000 people in all.